Customer Rating:  
Summary: Very good, except limited data base on points of interest
Comment: I bought this unit because I am interested in both automobile navigation and geocaching. I am very happy with this GPS. It is much better than the my previous (Ostia) GPS. The Magellan Crossover GPS works well in automobile navigation routing and re-routing, with good accuracy. The voice directions are accurate and clear with good volume. For geocaching, I have used it successfully to find three new geocaches. The only flaw that I have noticed in the Magellan Crossover GPS is a limited data base on points of interest. For example, for the restaurant data base it appears to list mostly fast food restaurants.
Customer Rating:
Summary: No satalite link and no support from Magellan
Comment: I purchased a Magellan CrossoverGPS a number of months ago. After not being able to get it to work, I have tried many times to get support from Magellan. I don't think they offer support. I have other Magellan products that work well, but this Crossover is a wreck. I would not recommend the Crossover to my ex-wife if I had an ex. If anyone can suggest how to get support from Magellan, please let me know.
Thank you,
Dave
Customer Rating:
Summary: Nice Unit - Bad Magellan
Comment: The top reason to reconsider a Magellan unit is the old maps. I bought this unit a year ago when it first came out. You would think with the latest GPS hardware you would get the latest maps and software. Okay, no problem that they had a new version of software that changed the entire interface - it did make it easier. But the maps were OVER 2 years old. I didn't find that on the box, nor in any of their advertising, nor the poor support section on their website. I wrote immediately and they told me that there were no newer maps at the time, but they could be available anytime. It took them almost a year to release new maps AND naturally, they want you to pay $80 plus shipping/handling for the privilege of the upgrade. I've written them twice and explained that it seems unfair to pay for maps that should have been included when I paid $350 for the latest and greatest. Each note got a response in about a week that said, "We get the maps from Navteq, so we can't give them away, and anyway, you're gonna want the new maps and it's not like other electronics where you pay a subscription and get free updates." WHAT? First, you gave me old maps, so you need to make it right and I don't care where you get them. Second, of course I want the maps, that I SHOULD have gotten when I bought the unit. Third, You don't pay for something then call it free!
Magellan also doesn't have any corporate information on their website, so I can't even write to someone further up the chain.
The unit itself works pretty well and does all the things it's intended to. I especially like the announcement of street names so that I don't have to look at the unit to know where I'm supposed to turn and when.
I can't recommend a Magellan unit however, because of their map update policy.
Customer Rating:
Summary: Not perfect but does the job!
Comment: Pros:
1. multi-purpose, I wants one for auto-natvigation and one for hiking. I don't know why it's so hard for other auto-gps to provide electronic bread-crumps.
2. GPS sensitivity is pretty good, I can get signal in my house up to 10 ft away from the window. It's not great in downtown area though.
Cons:
1. Hard to get maps for other places (e.g. Europe, NewZealand, Asia regions..) it's much easier to download maps from other users if you own a GARMIN.
2. the track save option is buggy.. the time stamp is wrong after you exported to text file.. have to figure out a work-around myself..
3. the touch screen doesn't work well all the time.. sometimes no matter where I tap, it hits the letter "M".. a bit annoying.
4. a bit bulky and heavy..
still probably would buy this one again if I want an all-in-one unit
Customer Rating:
Summary: Not so good offroad
Comment: I bought this wanting to use it on and off road. The NAV features worked well enough on road, but I found the detail very lacking on offroad trails for my 4x4 trips. Magellan has been saying they would provide new maps, but I haven't seen any. I also don't like the fact that the method they use for providing map updates is to require a special SD card be kept in the unit, meaning you can't have anything else in it at the time, like saved info, photos, or MP3's.
On the positive side, this unit came with a lot of accessories that other's don't, like a mount, cables, chargers, etc.
I ended up selling the unit at a loss and I'll wait for something better to come along for street and 4x4 use.
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