Customer Rating:      Summary: Better than I hoped for Comment: Easy to use.
Easy to down load courses to PC and transfer to Caddy 11.
One course was not in their data base. I asked to have it added,it was added in less than a week.
Copyed the courses to a CD ,also have them on PC hard drive.
Easy to read in bright sun light.
I've used it about ten times ,at two different courses with rechargeable batteries ,the batteries last about 3 18 hole outings.
Great product ,could not be happier.
Customer Rating:      Summary: Caddie II - Works great, until . . . . Comment: Had the unit 10 wks. with no problem. Usually not more than 1 yd. off against other units or known good markings. Then it developed a drift/jump problem. Usually jumps 10 yds. or more (WAAS on). Numerous emails to support. They had me try WAAS and Stabilizer settings on/off, plus several resets. All no help. Their response - "The issue you are describing has never been reported on a Caddie II and we have thousands of devices out in the market." - which is a lie. You can do a google search or check golf forums and find otherwise. I offered to send signed statements by witnesses observing this, or a short video clip showing it, and they rejected those ideas.
They finally gave me an RMA and I sent the unit in. I think when they got it, they loaded a test course on it, turned it off and set it on the shelf for a week, and then notified me they couldn't duplicate the failure and were sending it back.
What a bunch of b.s. The warranty is useless.
What I see: after being in one position and unit has stabilized, the readings (green distances or shot distance) will start jumping all over. MTTF (mean-time-to-failure) = 5 seconds. The range with WAAS on is usually 4 to 27 yds. With WAAS off, you can see it drift rather than the wild jumps. In approx. 25 - 18-hole rounds since the failure started, I have only observed it NOT jump around twice while in one position for about 2 mins.
I'm pretty sure that they need a software fix and don't have the expertise to do it. It is similar in scope to a problem Garmin had with an automotive GPS where your position could jump between a frontage road and a highway. They had thousands of unit that were working ok, but some failed. And they finally released a fix for it. Both use SiRF chipsets.
Also, in July I reported a course with 17 holes with center of green off by 18 yds.(1 hole off by 16 yds.) Never heard back from them.
Customer Rating:      Summary: Eats Batteries Comment: Works fairly good. Some courses the yardage seems to be off, some OK.
The biggest problem is the it goes through batteries very quickly. I was told to get rechargeable batteries which I did, but I have to turn the unit off between holes to save energy. It makes it hard to use since when you turn it back on you need to scroll back through the holes to get to the one you are playing.
Customer Rating:      Summary: Buy a Sky Caddie Comment: Very poor customer service regarding mapping courses. I've been waiting for 1 month for them to map a course. In another case they told me that a course couild not be mapped. I checked Sky Caddie web site and they have both courses mapped.
Customer Rating:      Summary: I golf Caddie II Comment: I just sent my iGolf Caddie II back in for exchange. Like many of the 1 star reviews, mine kept droping course data. When I contacted iGolf, they said they were aware of this problem, and since my units warranty had just expired, I could get the $30 subscription which extended the warranty to 1 year. I did this and have sent the unit back in. If you read the reviews, at the time I wrote this, the 5 star reviews are from 2006... all the 2 and 1 star review are from latter 2007 and 2008. When the iGolf doesn't drop the courses, it does work as advertised and is fun, as I'm sure any golf gps is. I just wish it was rechargable by simply plugging in.
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